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Include:

  • Organization and affected product surface.
  • Permanent Shopify domain, Store alias, or screen display name.
  • Product and variant or retail SKU/barcode.
  • Approximate occurrence time, date, and timezone.
  • Request ID, trace ID, funnel ID, or job ID when visible.
  • Exact user-facing error text and HTTP status.
  • Whether the problem is universal, product-specific, device-specific, or intermittent.
  • A sanitized screenshot or short recording when it shows the behavior.

Do not include passwords, session cookies, API keys, installation credentials, signed media URLs, raw customer photos, or payment details.

For a performance issue, include whether the request reused the same customer and garment, whether the runtime was cold, and the observed end-to-end duration.

Send support and privacy questions to support@aabhas.tech, unless your agreement names a different support channel.