Shopify troubleshooting
Widget does not appear
Section titled “Widget does not appear”- Confirm the active theme contains the Aabhas app block.
- Confirm the product uses that theme template.
- Confirm the store and product are enabled.
- Test a known eligible product in a private window.
Duplicate floating launchers
Section titled “Duplicate floating launchers”Check the product template in the theme editor for more than one active Aabhas VTO block. Keep one block enabled, save the theme, and reload the storefront in a private window.
Upload preparation fails with 404
Section titled “Upload preparation fails with 404”Remove any stale Aabhas block from the product template, add the block from the currently installed Aabhas app, and save the theme. If the error remains, contact Aabhas with the permanent shop domain and approximate test time.
Upload fails with 403 or CORS
Section titled “Upload fails with 403 or CORS”Capture the exact request time and permanent shop domain. Signed upload URLs are short-lived and require the exact content type and configured browser origin.
Generation returns 500 or 503
Section titled “Generation returns 500 or 503”Record the request or job identifier. Do not repeatedly reinstall the app or change templates without first checking whether other products and stores are working.
Analytics do not update
Section titled “Analytics do not update”Confirm the app pixel is active, customer privacy permits analytics, and the selected date range includes the test. Purchase metrics can lag storefront events because authoritative order reconciliation is separate from live pixel ingestion.